Why didn't they tell me it wasn't free?

Why didn't they tell me it wasn't free?

When I was experiencing some trouble with the AC, I called a local HVAC repair company to make an appointment.

I didn’t guess what was wrong with the component plus I didn’t guess if I had enough cash to repair the AC.

I only wanted to get an bid for the work, so I called the repair company. The lady on the iphone that helps me make an appointment did not tell me that there was going to be a charge for the estimate. I assumed that it would be free. After the professional completed the evaluation on our AC, she told me that it was going to cost $550 to make the repairs. I told them that I could not afford to make those repairs at this time, plus I thanked the girl for coming over to look at the system; She handed me a bill for $99 plus she expected me to pay it with our debit card. I told the girl that I thought it was a free bid plus she told me that nothing in life is free. That made me unquestionably annoyed plus mad plus I decided to call the HVAC company. I spoke to the same lady that helped me make an appointment. She apologized for not stating that there was a fee for the estimate, but she told me that I had to pay the bill. I politely plus firmly told the lady that I didn’t have $99 to pay the fee. I told the lady on the iphone plus the HVAC professional that they could build me if they wanted to get the cash.

 

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