Days filled with confusion were right ahead. Recruits were coming in, and their confusion continued for the first few days. Some of my colleagues relished this day. I could remember my first days, but not all were pleasant. We were meeting the recruits, and my responsibility was to onboard them. I always enjoyed onboarding recruits because it was a chance to get a fresh perspective and think about how we run our operations and work with the space heaters and other heating devices. Recruits are always excited to start working in a local business with a strong reputation, as was our indoor comfort business. The onboarding process involves familiarizing the recruits with the old and new heating equipment and taking them through the different approaches to undertake when working on these quality heating systems. Learning more about heating comes with the job description. I also assign them to experienced local contractors who have honed their central heating installation and service skills. A particular lady in this group of recruits seemed very interested in the processes. She asked many questions about the new technology on different systems and digital thermostats, not to mention heater maintenance. She also answered a complex question related to a geo heat pump. She reminded me of myself when I was starting. I was so eager to learn more about HVAC. We finished the day by going to various air conditioning provider stores for first-hand experience interacting with customers. The future of indoor air quality and heating services was in safe hands. Spreading the news of energy-saving help tips was vital. The cooling industry had enough room for every a/c service member in that session. Though it was a long day, I always feel fulfilled when I impart my knowledge to young people.

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