You can also do a trial run at the store with any window AC unit to make sure it is working properly.

A “white lie” can be a compliment that is the exact opposite of the giver’s true opinion. They usually refer to a person’s weight, a hairstyle, or one’s choice of fashion. The divide between a white lie and a more colorful fib is when money is involved. An honest used car salesman may use harmless white lies to butter up a potential customer. A dishonest one may do the same but will also tell non-white lies about the price, gas mileage, safety ratings, and even the crash history of the vehicle. A naive customer can easily be taken advantage of. The same thing can happen when a customer is shopping around for HVAC equipment. It is not a lie to tell an unattractive customer that HVAC will reduce the frequency of bad hair days. It is dishonest to tell them it will improve their overall appearance. There are consumer protection agencies and services that can expose any untruths that a salesperson may utter. With cars, a test drive is one option to make sure that the dealer is telling the truth. You can also do a trial run at the store with any window AC unit to make sure it is working properly. With a central HVAC system, even Consumer Reports cannot run valid tests due to the variables in a home’s design, size, and ductwork. To get an honest price on a car, there is the Kelley Blue Book that consumers can use to counter a not-so-white lie about a car’s value. Those same variables that prevent any HVAC test run also mean that there is no price guide for HVAC systems. Consumers should shop carefully and remember that it is okay to compliment the HVAC salesperson on their wig or toupee, even if it looks ridiculous.

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