Why didn't they tell myself and others it wasn't free?

Why didn't they tell myself and others it wasn't free?

When I was experiencing some trouble with the AC, I called a local Heating plus Air Conditioning service corporation to make an appointment. I didn’t think what was wrong with the equipment in addition to I didn’t think if I had enough money to service the AC. I only wanted to get an quote for the work, so I called the service corporation. The guy on the cellphone that helps myself and others make an appointment did not tell myself and others that there was going to be a charge for the estimate. I assumed that it would be free. After the professional completed the evaluation on our AC, he told myself and others that it was going to cost $550 to make the repairs. I told them that I could not afford to make those repairs at this time, in addition to I thanked the guy for coming over to look at the system… He handed myself and others a bill for $99 in addition to he expected myself and others to pay it with our credit card. I told the guy that I thought it was a free quote in addition to he told myself and others that nothing in life is free. That made myself and others entirely frustrated in addition to mad in addition to I decided to call the Heating plus Air Conditioning corporation. I spoke to the same guy that helped myself and others make an appointment. He apologized for not stating that there was a fee for the estimate, but he told myself and others that I had to pay the bill. I politely in addition to firmly told the guy that I didn’t have $99 to pay the fee. I told the guy on the cellphone in addition to the Heating plus Air Conditioning professional that they could build myself and others if they wanted to get the money.

Heat pump installation