Last week I decided to hire an online marketing team to help my company reach more customers online.

My business partner and I have had a tiny company for years now.

The issue is that things have been very slow lately. We rarely get calls for furnace repairs or replacements, & our busiest time of the year is the summer. We give lots of services to the masses including air conditioner maintenance, air quality services, & ventilation cleaning, and during the Spring of this year, my business partner & I decided to hire an online marketing firm to create a website & help us with Internet advertising. My business partner knew a little bit about advertising, however she was struggling to input all of the information to our website. We were using one of those web design programs that only allow you to change certain things, however she was becoming real frustrated over the days. The digital marketing firm fixed all of the website problems in a few hours, & then they spent a few weeks absolutely working on the rest of our website; Everything looked great in the end & both of us were happy for the final website to go live! Unfortunately, none of the links on the contact page were working. My partner & I didn’t even realize the concern until months into it. This is when our heating & air conditioner customers called to complain. We spent a lot of money on the Internet ads, & I was very unhappy that none of the links work well.

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